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One-stop customization process

The company communicates with customers via telephone, email or online platform to understand their specific needs, including product types, quantities, applications, etc., and provides professional suggestions for customers.

Customization and quotation of pre-sales plan
Customization and quotation of pre-sales plan
Based on customer demands, the Company will prepare detailed service plans, including product material selection, price, delivery time, etc., to ensure that customers have a clear understanding of the service contents.
Based on customer demands, the Company will prepare detailed service plans, including product material selection, price, delivery time, etc., to ensure that customers have a clear understanding of the service contents.
Contract signing: After reaching an agreement, both parties shall specify the service content, price and responsibility, and guarantee the rights and interests of both parties.
Contract signing: After reaching an agreement, both parties shall specify the service content, price and responsibility, and guarantee the rights and interests of both parties.
Intermediate course support
Intermediate course support
In the process of service implementation, the Company ensures smooth service through strict quality control and efficient logistics management:
In the process of service implementation, the Company ensures smooth service through strict quality control and efficient logistics management:
Quality control: The company strictly monitors the production process of kites to ensure that each product meets the high industry standards and provides customers with high-quality kites.
Quality control: The company strictly monitors the production process of kites to ensure that each product meets the high industry standards and provides customers with high-quality kites.
Logistics management: Relying on the advantageous geographical location of Yantai, Shandong Province, the company optimizes the logistics and transportation process to ensure that the products are delivered to customers on time and safely.
Logistics management: Relying on the advantageous geographical location of Yantai, Shandong Province, the company optimizes the logistics and transportation process to ensure that the products are delivered to customers on time and safely.
Process tracking: During the service implementation process, the Company will communicate with customers regularly and feed back the service progress in time to ensure that customers master the service dynamics in the whole process.
Process tracking: During the service implementation process, the Company will communicate with customers regularly and feed back the service progress in time to ensure that customers master the service dynamics in the whole process.
After-sale service
After-sale service
Yantai Xinyu Kite Co., Ltd. is committed to providing perfect after-sales service and improving customer satisfaction:
Yantai Xinyu Kite Co., Ltd. is committed to providing perfect after-sales service and improving customer satisfaction:
Quality assurance: The Company promises to provide quality assurance for the products. If the customers find product quality problems, the Company will quickly respond and solve the problems.
Quality assurance: The Company promises to provide quality assurance for the products. If the customers find product quality problems, the Company will quickly respond and solve the problems.
Customer return visit: the company establishes a customer information management system, visits customers regularly, understands the use of products, collects feedback opinions, and continuously optimizes services.
Customer return visit: the company establishes a customer information management system, visits customers regularly, understands the use of products, collects feedback opinions, and continuously optimizes services.
After-sales guarantee: provide customers with high-quality after-sales maintenance services.
After-sales guarantee: provide customers with high-quality after-sales maintenance services.
Service concept and market recognition
Service concept and market recognition
The Company adheres to the concept of "win the market with good faith, build the brand with service, and strive for perfection with good morality", and wins wide acclaim from customers at home and abroad through the whole-process and thoughtful services before, during and after sales. The company strictly focuses on product quality and warm and thoughtful service, and has established a good reputation in the field of software kites.
The Company adheres to the concept of "win the market with good faith, build the brand with service, and strive for perfection with good morality", and wins wide acclaim from customers at home and abroad through the whole-process and thoughtful services before, during and after sales. The company strictly focuses on product quality and warm and thoughtful service, and has established a good reputation in the field of software kites.

CONTACT US

Add: Room 305 and Room 306, 3F, Building 4, Yinhong Industrial Park, 42, Zhujiang Road, Yantai Area, China (Shandong) Free Trade Pilot Zone

Contact person: General Manager Chu
Tel: 18053583931
E-mail: cxj@xinyukite.cn

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